The ITIL Foundation Certificate is the entry level course for anyone needing to understand ITIL. The course provides a comprehensive understanding of the ITIL framework and how it is used to enhance the quality of IT services in an ever more competitive market space.
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The aim of this course is for each participant to be able to:
PLEASE NOTE: the ITIL Foundation course is not sufficient for individuals who need to develop skills for process implementation. The ITIL Foundation course is your start and we can help develop a roadmap for your personal Certification to aid in those objectives. A Capability course would be recommended.
The ITIL Foundation course is appropriate for:
Fees Euro per person
|ITIL® Foundation Course (3 days) + Certificate Exam||€850|
The ITIL Foundation Certificate is an internationally-recognised qualification and is a prerequisite for further qualifications in ITIL. The exam is set by the official Accreditor APMG and is offered via an accredited examinations institute. It comprises a 60-minute 40 question multiple choice examination and is held on the last day of the course.
There are no pre-requisites for this course.
2 Credit Points – the ITIL Foundation course earns 2 points towards the ITIL Expert qualification (minimum 22 points required).
ITIL® is a Registered Trade Mark of AXELOS Limited..
ALC Group is accredited by PeopleCert as an Accredited Training Organisation for ITIL® Foundation